:root{--bg:#f4f1ea;--panel:#fffdf8;--ink:#1d2320;--muted:#5f655f;--line:#e4ded1;--brand:#1f5c4a;--brand-soft:#e3efe9;--accent:#9a4f1e;--ok:#2f7d4f;--warn:#8a5a10;--bad:#b23b3b;--radius:12px;color:var(--ink);background:var(--bg);font-family:Golos Text,system-ui,-apple-system,sans-serif;font-size:15px;line-height:1.45}*{box-sizing:border-box}body{background:var(--bg);margin:0}button,input,textarea{font:inherit;color:inherit}a{color:var(--brand)}.loading,.empty{color:var(--muted);padding:40px}.muted{color:var(--muted)}.top{background:var(--panel);border-bottom:1px solid var(--line);z-index:5;align-items:center;gap:24px;padding:14px 28px;display:flex;position:sticky;top:0}.brand{align-items:center;gap:12px;display:flex}.logo{background:var(--brand);color:#fff;border-radius:10px;place-items:center;width:38px;height:38px;font-size:18px;font-weight:700;display:grid}.brand-name{font-weight:600}.brand-sub{color:var(--muted);font-size:12px}.tabs{gap:4px;margin-left:12px;display:flex}.tab{cursor:pointer;color:var(--muted);background:0 0;border:0;border-radius:8px;padding:8px 14px;font-weight:500}.tab.active{background:var(--brand-soft);color:var(--brand)}.safety{color:var(--ok);background:#e8f3ec;border-radius:99px;margin-left:auto;padding:6px 12px;font-size:13px}main{max-width:1500px;margin:0 auto;padding:24px 28px 60px}.card{background:var(--panel);border:1px solid var(--line);border-radius:var(--radius);margin-bottom:20px;padding:20px 22px}.card h2{margin:0 0 14px;font-size:18px}.card-head{justify-content:space-between;align-items:center;display:flex}.grid2{grid-template-columns:1fr 1fr;gap:20px;display:grid}.note{color:var(--muted);margin:12px 0 0;font-size:13px}.funnel{grid-template-columns:repeat(5,1fr);gap:12px;margin-bottom:20px;display:grid}.step{background:var(--panel);border:1px solid var(--line);border-radius:var(--radius);padding:16px 18px;position:relative}.step:not(:last-child):after{content:"→";color:var(--muted);background:var(--bg);font-size:14px;position:absolute;top:22px;right:-11px}.step.accent{background:var(--brand);color:#fff;border-color:var(--brand)}.step.accent .step-h{color:#cfe3da}.step-n{font-variant-numeric:tabular-nums;font-size:28px;font-weight:700}.step-l{font-weight:500}.step-h{color:var(--muted);margin-top:4px;font-size:12px}.seg-table{border-collapse:collapse;width:100%}.seg-table th,.seg-table td{border-bottom:1px solid var(--line);text-align:left;padding:9px 10px}.seg-table th{color:var(--muted);font-size:12px;font-weight:500}.num{font-variant-numeric:tabular-nums;text-align:right!important}.strong{color:var(--brand);font-weight:700}.prio{text-align:center;background:var(--line);border-radius:6px;width:22px;font-size:12px;display:inline-block}.prio.p1{background:var(--accent);color:#fff}.prio.p2{background:#f0d9c4}.bars{margin:0;padding:0;list-style:none}.bars li{grid-template-columns:220px 1fr 60px;align-items:center;gap:10px;padding:5px 0;display:grid}.bars b{text-align:right;font-variant-numeric:tabular-nums}.bar{background:linear-gradient(90deg, var(--brand) var(--w), var(--line) var(--w));border-radius:4px;height:8px}.how{margin:0;padding-left:20px}.how li{margin-bottom:6px}.btn{border:1px solid var(--line);background:var(--panel);cursor:pointer;border-radius:9px;padding:9px 16px;font-weight:500}.btn:disabled{opacity:.5;cursor:default}.btn.primary{background:var(--brand);color:#fff;border-color:var(--brand)}.btn.approve{background:var(--ok);color:#fff;border-color:var(--ok)}.btn.danger{background:var(--bad);color:#fff;border-color:var(--bad)}.btn.ghost{background:0 0}.btn.small{padding:4px 10px;font-size:13px}.chip{border:1px solid var(--line);background:var(--panel);cursor:pointer;border-radius:99px;padding:5px 11px;font-size:13px}.chip.on{background:var(--brand);border-color:var(--brand);color:#fff}.queue{grid-template-columns:360px 1fr;align-items:start;gap:20px;display:grid}.list{background:var(--panel);border:1px solid var(--line);border-radius:var(--radius);flex-direction:column;max-height:calc(100vh - 110px);display:flex;position:sticky;top:86px}.filters{border-bottom:1px solid var(--line);padding:14px}.chips{flex-wrap:wrap;gap:6px;display:flex}.toggle{color:var(--muted);margin-top:10px;font-size:13px;display:block}.count{color:var(--muted);margin-top:6px;font-size:12px}.rows{margin:0;padding:0;list-style:none;overflow:auto}.row{border-bottom:1px solid var(--line);cursor:pointer;padding:11px 14px}.row:hover{background:#faf6ee}.row.sel{background:var(--brand-soft);box-shadow:inset 3px 0 0 var(--brand)}.row-top{justify-content:space-between;gap:8px;display:flex}.row-name{font-weight:600}.row-meta{color:var(--muted);margin-top:2px;font-size:12px}.row-flags{gap:5px;margin-top:5px;display:flex}.flag{background:var(--line);color:var(--muted);border-radius:99px;padding:1px 7px;font-size:11px}.flag.ok{color:var(--ok);background:#e3f0e8}.flag.warn{color:var(--warn);background:#fbefd9}.score{font-variant-numeric:tabular-nums;background:var(--line);border-radius:6px;height:22px;padding:0 8px;font-weight:700;line-height:22px}.score.s8,.score.s9,.big-score.s8,.big-score.s9{background:var(--brand);color:#fff}.score.s7,.big-score.s7{color:var(--brand);background:#cfe3da}.score.s6,.big-score.s6{background:#efe4cf}.list,.queue>*,.detail,.col,.lead,.lead-head>div{min-width:0}.more{color:var(--brand);cursor:pointer;background:0 0;border:0;padding:2px 0;font-size:13px}.lead{background:var(--panel);border:1px solid var(--line);border-radius:var(--radius);padding:22px 24px}.lead-head{border-bottom:1px solid var(--line);justify-content:space-between;gap:20px;margin-bottom:16px;padding-bottom:16px;display:flex}.lead-seg{text-transform:uppercase;letter-spacing:.05em;color:var(--accent);font-size:12px;font-weight:600}.lead h1{margin:4px 0;font-size:26px}.lead-sub{color:var(--muted);font-size:14px}.big-score{background:var(--line);text-align:center;border-radius:16px;place-content:center;min-width:86px;height:86px;font-size:32px;font-weight:700;display:grid}.big-score span{opacity:.8;font-size:11px;font-weight:400}.lead-grid{grid-template-columns:1fr 1fr;gap:22px;display:grid}.block{margin-bottom:18px}.block h3{text-transform:uppercase;letter-spacing:.04em;color:var(--muted);margin:0 0 10px;font-size:14px;font-weight:600}.block h4{margin:12px 0 4px;font-size:14px}.block p{margin:4px 0}.summary{font-size:15.5px}.dots{margin:4px 0;padding-left:18px}.dots li{margin-bottom:4px}.breakdown{margin:0;padding:0;list-style:none}.breakdown li{border-bottom:1px dashed var(--line);grid-template-columns:110px 46px 1fr;gap:8px;padding:6px 0;font-size:14px;display:grid}.bd-part{font-weight:500}.bd-pts{color:var(--brand);font-variant-numeric:tabular-nums;font-weight:700}.bd-why{color:var(--muted)}.facts{grid-template-columns:repeat(3,1fr);gap:10px;margin-top:12px;display:grid}.facts>div{background:#f7f3ea;border-radius:9px;flex-direction:column;gap:2px;padding:10px;display:flex}.facts span,.facts small{color:var(--muted);font-size:12px}.bad{color:var(--bad)}.warnbox{background:#fdf6e7;border:1px solid #f1e0b8;border-radius:10px;padding:12px 14px}.nodossier{background:#f7f3ea;border-radius:10px;padding:14px}.contacts{margin:0;padding:0;list-style:none}.contacts li{align-items:baseline;gap:8px;padding:3px 0;font-size:14px;display:flex}.ct{width:76px;color:var(--muted);flex:none}.cv{word-break:break-all}.tag{background:var(--line);color:var(--muted);border-radius:6px;padding:0 6px;font-size:11px}.tag.bad{color:var(--bad);background:#f6dede}.plan{color:var(--brand);margin-top:8px;font-size:13px}.draft-head{justify-content:space-between;align-items:center;gap:8px;display:flex}.judge{border-radius:99px;padding:3px 9px;font-size:12px}.judge.ok{color:var(--ok);background:#e3f0e8}.judge.no{color:var(--warn);background:#fbefd9}.subject,.body,.reject input{border:1px solid var(--line);background:#fff;border-radius:9px;width:100%;padding:10px 12px}.subject{resize:none;margin-bottom:8px;font-weight:600;line-height:1.35}.body{resize:vertical;min-height:300px;line-height:1.5}.judge-notes{color:var(--muted);margin-top:8px;font-size:13px}.judge-notes p{white-space:pre-wrap}.hint{color:var(--muted);font-size:12px}.actions .btns{flex-wrap:wrap;gap:8px;display:flex}.reasons{flex-wrap:wrap;gap:6px;margin-bottom:8px;display:flex}.reject input{margin-bottom:8px}.error{color:var(--bad);margin-bottom:8px}.status{background:var(--line);border-radius:99px;padding:2px 8px;font-size:12px}.status.approved{color:var(--ok);background:#e3f0e8}.status.rejected{color:var(--bad);background:#f6dede}@media (width<=1100px){.queue,.lead-grid,.grid2{grid-template-columns:1fr}.funnel{grid-template-columns:repeat(2,1fr)}.list{max-height:420px;position:static}}@media (width<=640px){main{padding:16px}.top{flex-wrap:wrap;gap:10px;padding:12px 16px}.tabs{order:3;width:100%;margin-left:0;overflow-x:auto}.funnel{grid-template-columns:1fr}.step:after{display:none}.facts{grid-template-columns:1fr}.lead{padding:16px}.lead-head{flex-direction:column-reverse}.big-score{justify-self:start;align-items:baseline;gap:6px;width:fit-content;min-width:0;height:auto;padding:8px 14px;font-size:22px;display:inline-flex}.breakdown li{grid-template-columns:90px 40px 1fr}.chips{flex-wrap:nowrap;padding-bottom:4px;overflow-x:auto}.chip{white-space:nowrap}.list{max-height:360px}.bars li{grid-template-columns:1fr 80px 40px}}.login{place-items:center;min-height:100vh;padding:16px;display:grid}.login-card{text-align:center;flex-direction:column;gap:10px;width:100%;max-width:360px;display:flex}.login-card .logo{margin:0 auto}.login-card h1{margin:6px 0 8px;font-size:20px}.login-card input,.say textarea{border:1px solid var(--line);background:#fff;border-radius:9px;width:100%;padding:10px 12px}.channels{color:var(--muted);flex-wrap:wrap;align-items:center;gap:10px;margin-left:auto;font-size:12px;display:flex}.pill{border-radius:99px;padding:4px 10px;font-weight:500}.pill.ok{color:var(--ok);background:#e8f3ec}.pill.bad{color:var(--bad);background:#f6dede}.dot:before{content:"";background:#c9c3b6;border-radius:50%;width:8px;height:8px;margin-right:5px;display:inline-block}.dot.on:before{background:var(--ok)}.safety{display:none}.seg-switch{background:#f1ece2;border-radius:9px;margin-bottom:10px;padding:3px;display:flex}.seg-switch button{cursor:pointer;color:var(--muted);background:0 0;border:0;border-radius:7px;flex:1;padding:6px;font-weight:500}.seg-switch button.on{background:var(--panel);color:var(--ink);box-shadow:0 1px 2px #00000014}.start{background:#eef5f1;border-radius:10px;padding:14px}.row-last{color:var(--muted);white-space:nowrap;text-overflow:ellipsis;margin-top:4px;font-size:12px;overflow:hidden}.thread .lead-head{align-items:flex-start}.msgs{flex-direction:column;gap:12px;margin:8px 0 16px;display:flex}.msg{background:#f3efe6;border-radius:14px;max-width:78%;padding:10px 14px}.msg.out{background:var(--brand-soft);align-self:flex-end}.msg.review{background:#fdf6e7;border:1px solid #f1e0b8;width:100%;max-width:100%}.msg.failed{opacity:.55}.msg-meta{color:var(--muted);margin-bottom:4px;font-size:12px}.msg-subj{margin-bottom:4px;font-weight:600}.msg-body{white-space:pre-wrap}.judge-tag{color:var(--muted);background:#fff;border-radius:7px;margin-top:8px;padding:4px 8px;font-size:12px}.judge-tag.yes{color:var(--ok)}.judge-tag.no{color:var(--bad)}.judge-tag.pause{color:var(--warn)}.handoff{background:#e8f3ec;border-radius:10px;margin-bottom:12px;padding:12px 14px}.handoff p{white-space:pre-wrap;margin:6px 0}.say{align-items:flex-end;gap:8px;display:flex}.say textarea{resize:vertical;flex:1}.hint.bad{color:var(--bad)}.msg .btns{gap:8px;margin-top:8px;display:flex}.chat{flex-direction:column;max-width:900px;min-height:calc(100vh - 140px);margin:0 auto;display:flex}.chat-head p{margin:0 0 10px}.chat-log{flex-direction:column;flex:1;gap:10px;padding:8px 0 16px;display:flex}.bubble{white-space:pre-wrap;border-radius:14px;max-width:80%;padding:10px 14px}.bubble.user{background:var(--brand);color:#fff;align-self:flex-end}.bubble.agent{background:#f3efe6;align-self:flex-start}.bubble.typing{color:var(--muted);font-style:italic}.hints{flex-wrap:wrap;gap:8px;display:flex}.proposal{background:#fdf6e7;border:1px solid #f1e0b8;border-radius:12px;padding:12px 14px}.proposal p{margin:4px 0}.proposal .btns{gap:8px;margin-top:6px;display:flex}@media (width<=640px){.channels{width:100%;margin-left:0}.msg{max-width:92%}.say{flex-direction:column;align-items:stretch}}.test-form{flex-direction:column;gap:8px;display:flex}.test-form input{border:1px solid var(--line,#ddd);width:100%;font:inherit;border-radius:8px;padding:8px 10px}.test-form .btn{align-self:flex-start}.tab{white-space:nowrap}.lead-head>.big-score{flex-shrink:0;align-self:flex-start;min-width:86px}.seg-select{border:1px solid var(--line);width:100%;font:inherit;color:var(--ink);cursor:pointer;background:#fff;border-radius:9px;padding:8px 10px;font-size:14px}.row-flags{flex-wrap:wrap}.flag{white-space:nowrap}.row-name{overflow-wrap:anywhere}.hints .chip{white-space:normal;text-align:left}@media (width<=1100px){.top{flex-wrap:wrap;row-gap:8px}.tabs{order:3;width:100%;margin-left:0;overflow-x:auto}.channels{flex-wrap:nowrap;margin-left:auto}}@media (width<=640px){.tabs{grid-template-columns:repeat(3,1fr);gap:4px;display:grid;overflow:visible}.tab{text-align:center;padding:8px 6px;font-size:14px}.channels{flex-wrap:wrap}.seg-table{display:block;overflow-x:auto}.lead-head>.big-score{min-width:0}.list{max-height:60vh}}.status{white-space:nowrap}.grid2>*{min-width:0}@media (width<=640px){.decisions .seg-table,.decisions .seg-table tbody{display:block;overflow:visible}.decisions .seg-table tr{border-bottom:1px solid var(--line);flex-wrap:wrap;align-items:center;gap:6px 10px;padding:10px 0;display:flex}.decisions .seg-table td{border:0;padding:0}.decisions .seg-table td:first-child{width:100%;font-weight:600}}@media (width>=901px) and (width<=1100px){.queue{grid-template-columns:320px minmax(0,1fr)}.list{max-height:calc(100vh - 148px);position:sticky;top:124px}}.search{border:1px solid var(--line);width:100%;font:inherit;background:#fff;border-radius:9px;margin-bottom:8px;padding:8px 10px;font-size:14px}.ai-btn{width:100%;margin-top:8px}.flag.ai{color:#5b47a3;background:#e9e4f6}.ai-note{color:#4b3c88;background:#f1edfa;border-radius:9px;margin:0 0 10px;padding:8px 12px;font-size:13px}.modal-bg{z-index:50;background:#14181673;place-items:center;padding:16px;display:grid;position:fixed;inset:0}.modal{background:var(--panel);border-radius:14px;width:100%;max-width:560px;max-height:calc(100vh - 32px);padding:22px 24px;overflow:auto;box-shadow:0 20px 60px #00000040}.modal h2{margin:0 0 8px}.modal .warnbox{margin:12px 0}.modal .warnbox ul{margin:8px 0 0;padding-left:18px}.modal-row{grid-template-columns:1fr 1fr;gap:12px;margin:12px 0;display:grid}.modal-row label{color:var(--muted);flex-direction:column;gap:4px;font-size:13px;display:flex}.modal .confirm{color:var(--ink);margin:6px 0 12px;font-size:14px}.modal .btns{flex-wrap:wrap;gap:8px;display:flex}@media (width<=640px){.modal-row{grid-template-columns:1fr}}.decision-bar{z-index:4;background:var(--panel);border-top:1px solid var(--line);border-radius:0 0 var(--radius) var(--radius);margin:18px -24px -22px;padding:12px 24px;position:sticky;bottom:0;box-shadow:0 -6px 16px #0000000f}.bar-row{flex-wrap:wrap;align-items:center;gap:8px;display:flex}.bar-pos{color:var(--muted);margin-left:auto;font-size:13px}.queue-tools{flex-direction:column;gap:6px;margin-top:10px;display:flex}.queue-tools .btn{width:100%}.confirm-row{flex-wrap:wrap;align-items:center;gap:6px;font-size:13px;display:flex}.confirm-row .btn{width:auto}.toast{z-index:60;color:#fff;background:#1d2320;border-radius:12px;align-items:center;gap:12px;max-width:min(640px,100vw - 32px);padding:12px 16px;font-size:14px;display:flex;position:fixed;bottom:24px;left:50%;transform:translate(-50%);box-shadow:0 10px 30px #00000040}.toast .btn.small{color:var(--ink);background:#fff;border-color:#fff}.toast-x{color:#cfd6d2;cursor:pointer;background:0 0;border:0;font-size:20px;line-height:1}details.demo{margin-top:14px}details.demo>summary{cursor:pointer;color:var(--muted);padding:6px 0;font-weight:500}details.demo[open]>summary{margin-bottom:8px}@media (width<=640px){.top{position:static}.decision-bar{margin:14px -16px -16px;padding:10px 16px}.bar-row .btn{flex:auto}.bar-pos{text-align:right;width:100%;margin-left:0}.toast{bottom:12px}}.today-h{margin:4px 0 12px;font-size:18px}.today{grid-template-columns:repeat(3,1fr);gap:14px;margin-bottom:28px;display:grid}.task{text-align:left;border:1px solid var(--line);background:var(--panel);border-radius:var(--radius);cursor:pointer;font:inherit;color:inherit;flex-direction:column;gap:2px;padding:16px 18px;display:flex}.task:hover{border-color:var(--brand);box-shadow:0 2px 10px #1f5c4a1f}.task b{font-size:30px;line-height:1.1}.task span{font-size:16px;font-weight:600}.task small{color:var(--muted);font-size:13px}.task.accent{background:var(--brand);border-color:var(--brand);color:#fff}.task.accent small{color:#d7e8e0}.tab{position:relative}.tab-badge{background:var(--bad);color:#fff;text-align:center;border-radius:99px;min-width:20px;margin-left:6px;padding:0 6px;font-size:12px;line-height:20px;display:inline-block}.logout{color:var(--muted);cursor:pointer;font:inherit;background:0 0;border:0;padding:8px 4px;font-size:13px}.logout:hover{color:var(--ink);text-decoration:underline}.chips.wrap{flex-wrap:wrap}.chip.hot:not(.on){color:var(--bad);border-color:#e2a3a3;font-weight:600}.row.hot{box-shadow:inset 3px 0 0 var(--bad);background:#fdf3f1}.row.hot.sel{background:var(--brand-soft)}.row.dim{opacity:.6}.flag.hot{color:var(--bad);background:#f6dede;font-weight:600}.takeover-hint{margin:4px 0 0}.hint,.row-meta,.count{font-size:13px}.flag{padding:2px 8px;font-size:12px}.lead-seg{font-size:13px}.btn{min-height:40px}.btn.small{min-height:36px;padding:6px 12px}.chip{min-height:34px}.btn:disabled{opacity:1;color:#6b6f69;background:#ece8df;border-color:#e0dbd0}.btn.approve{background:var(--brand);border-color:var(--brand)}.btn.danger:not(:disabled){background:var(--bad)}.toggle input[type=checkbox]{vertical-align:-3px;width:18px;height:18px;margin-right:6px}.toggle{line-height:1.6}.judge-notes summary{cursor:pointer;padding:8px 0}.btns{flex-wrap:wrap;gap:8px;display:flex}@media (width<=900px){.today{grid-template-columns:1fr;gap:10px}.task b{font-size:26px}}@media (width<=640px){.btn{min-height:44px}}.costs-lead{margin:0 0 16px;font-size:17px}.funnel.no-arrows .step:after{display:none}h2.inline{margin:0;font-size:18px;display:inline}details>summary{cursor:pointer}.dec-table th{white-space:nowrap}.decisions .chips{margin-bottom:12px}@media (width<=640px){.decisions .seg-table thead{display:none}}.funnel.no-arrows{grid-template-columns:repeat(4,1fr)}@media (width<=1100px){.funnel.no-arrows{grid-template-columns:repeat(2,1fr)}}@media (width<=640px){.top{position:relative}.logout{position:absolute;top:12px;right:12px}.funnel.no-arrows{grid-template-columns:1fr}}.toast{top:84px;bottom:auto}.bar-name{text-overflow:ellipsis;white-space:nowrap;max-width:40%;font-size:14px;font-weight:600;display:none;overflow:hidden}.judge-notes.warn{background:#fdf6e7;border:1px solid #f1e0b8;border-radius:9px;padding:4px 12px 8px}@media (width<=1100px){.lead-grid>.col:last-child{order:-1}}@media (width<=640px){.toast{top:12px}.bar-name{flex:60%;order:-2;width:auto;max-width:none;display:block}.bar-pos{flex:none;order:-1;width:auto}}.rcpt{gap:8px;margin:8px 0 10px;display:grid}.rcpt label{color:var(--muted);flex-direction:column;gap:4px;font-size:13px;display:flex}.rcpt select{border:1px solid var(--line);font:inherit;color:var(--ink);background:#fff;border-radius:9px;padding:8px 10px;font-size:14px}.stop-btn{color:var(--bad);cursor:pointer;font:inherit;background:0 0;border:1px solid #e2a3a3;border-radius:9px;padding:6px 10px;font-size:13px}.stop-btn:hover{background:#fdf0ef}.paused-bar{color:#7a2622;background:#fbe9e7;border-bottom:1px solid #efc4bf;flex-wrap:wrap;justify-content:space-between;align-items:center;gap:16px;padding:12px 28px;font-size:14px;display:flex}@media (width<=640px){.paused-bar{padding:12px 16px}.stop-btn{order:2}}